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Contact Us Now - info@hotelconsultingcompany.com
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×
  • HOME
  • ABOUT
  • PROPERTY MANAGEMENT
  • CONSULTING SERVICES
  • SALES AND REVENUE
  • FOOD AND BEVERAGE OPERATIONS
  • ACCOUNTING & FINANCE
  • HUMAN RESOURCES
  • ASSET MANAGEMENT
  • Best Practice
  • CONTACT US
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HUMAN RESOURCES

We value the importance of associate satisfaction and believe it is key to the overall service culture of our business. We start with a complete associate orientation, ongoing training, open communication, and recognition for outstanding performance. We focus on building a strong organization and adopt a growth plan through ongoing employee assessments, evaluations and rewards.

Associate Satisfaction

Associate satisfaction begins with a complete new-hire orientation, ongoing training and team building. Our managers recognize success and celebrate accomplishments with their teams regularly. Through a review process, they identify areas of opportunities for further coaching and help associates develop their skills.

Guest Satisfaction

We want our associates to create long-lasting impressions by serving guests with gestures of sincerity and enthusiasm. We believe cross-training is essential to our service and essential to deliver a consistent flow of service to our guests. Part of our improvement program is to appoint a service recovery team to address complaints and build guest loyalty.

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Founders of Professional Hotel Solutions have helped multiple hotels owners set up successful management companies in the past 15 years.

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  • HOME
  • ABOUT
  • PROPERTY MANAGEMENT
  • CONSULTING SERVICES
  • SALES AND REVENUE
  • FOOD AND BEVERAGE OPERATIONS
  • ACCOUNTING & FINANCE
  • HUMAN RESOURCES
  • ASSET MANAGEMENT
  • Best Practice
  • CONTACT US

CONTACT US

Professional Hotel Solutions, Inc.

Contact:  601-706-4843

info@hotelconsultingcompany.com

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